Custom Domains

Custom Domains are available in our White Labeling plans only. See our Plans for more info.

This document provides a step-by-step guide on how to add custom domains to your account. Follow the instructions below to successfully configure your custom domain.

Steps to Add a Custom Domain

1. Access the Dashboard

Log in to your account and navigate to the Settings option in the menu.

1. Scroll to Custom Domains

In the Settings menu, scroll down to the Custom Domains section.

1. Add a Custom Domain

• In the Custom Domains section, you will see an option to add a new custom domain.

• Enter your desired custom domain in the provided field.

1. Change Domain

After entering your custom domain, click the "Change Domain" button.

1. Update DNS Records

• You will be provided with a specified CNAME record.

• Access your domain registrar’s DNS management settings and add the provided CNAME record to your DNS records.

1. Domain Verification

• The verification process will take approximately 5-10 minutes.

• Once verified, all your certificates will automatically be mirrored to use the custom domain.

• An SSL certificate will also be present using LetsEncrypt.

1. Accessing Certificates

After verification, you can access your certificates using the following URL format:

https://trust.yourdomain.com/certificates/<certificate_id>

Troubleshooting

If you encounter any issues during the process, please ensure that:

• The CNAME record has been correctly added to your DNS settings.

• You have waited the appropriate time for the DNS changes to propagate.

Support

If you have any questions or require further assistance, please reach out to our support team at:

Email: [email protected]

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By following these steps, you should be able to successfully add and verify your custom domain. Thank you for using our services!