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Custom Domains

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Custom Domains are available in our White Labeling plans only. See our Plansarrow-up-right for more info.

This document provides a step-by-step guide on how to add custom domains to your account. Follow the instructions below to successfully configure your custom domain.

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Steps to Add a Custom Domain

  1. Access the Dashboard

Log in to your account and navigate to the Settingsarrow-up-right option in the menu.

  1. Scroll to Custom Domains

In the Settings menu, scroll down to the Custom Domains section.

  1. Add a Custom Domain

  • In the Custom Domains section, you will see an option to add a new custom domain.

  • Enter your desired custom domain in the provided field.

  1. Change Domain

After entering your custom domain, click the "Change Domain" button.

  1. Update DNS Records

  • You will be provided with a specified CNAME record.

  • Access your domain registrar’s DNS management settings and add the provided CNAME record to your DNS records.

  1. Domain Verification

  • The verification process will take approximately 5-10 minutes.

  • Once verified, all your certificates will automatically be mirrored to use the custom domain.

  • An SSL certificate will also be present using LetsEncryptarrow-up-right.

  1. Accessing Certificates

After verification, you can access your certificates using the following URL format:

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Troubleshooting

If you encounter any issues during the process, please ensure that:

  • The CNAME record has been correctly added to your DNS settings.

  • You have waited the appropriate time for the DNS changes to propagate.

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Support

If you have any questions or require further assistance, please reach out to our support team at:

Email: [email protected]envelope

By following these steps, you should be able to successfully add and verify your custom domain. Thank you for using our services!

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